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Important Information - Please Read Carefully

Password Changing Arrangements

Staff and students should change their passwords through Queen's Online. Please login and select the Change Password function which is listed under the heading Other

The password changing service can be accessed directly here.

Please contact the Helpdesk if you are having difficulties changing your password. The location and opening hours for the Helpdesk may be found here.

There is one exception to this: staff who use authenticated smtp service should change their password for this service via the form below. The passwords for email and the smtp service will not be synchronised in future. More Information.

smtp Authentication Password .

The form below should only be used by staff changing their smtp authentication password do not use if you have not read the information above.
This form will not change your QOL, email or NDS password. We recommend that if you are in any doubt you should change password in both locations.
Staff Number
Current Password:
Your password should be between 6 and 14 characters long and contain only alphanumeric characters
New Password:
Retype New Password:
If you encounter problems please read this information before contacting User Support.